We want healthcare to feel easy, supportive, and stress-free. That’s why we created the Rivia Access Card — a simple tool that gives you convenient access to care whenever you need it.
Whether you’re visiting a Rivia Clinic or speaking to a doctor from the comfort of your home, your Access Card seamlessly connects you to the care you deserve.
What You Get With Your Rivia Access Card
Your Access Card unlocks the two core benefits every Rivia member enjoys:
1. Free virtual care
You can speak to a Rivia doctor through a call, chat, or video — completely free. It’s fast, it’s easy, and it’s available whenever you need medical help.
2. Discounts at Rivia Clinics
Your card also gives you discounts when you visit any Rivia Clinic across Ghana, making quality healthcare more affordable for you.
How to Activate Your Rivia Access Card
Activating your card takes less than a minute. Once activated, your details are linked to the Rivia Clinics, so your care continues smoothly across physical and virtual platforms.
Here’s how to activate it in 5 simple steps:
- Scan the QR code at the back of your card or dial the shortcode *713*5990#
- Enter your Access Code
- Input your phone number
- Type in your full name
- You’re all set!
After activating, you can log into your Rivia Account to see your appointments, health records, and more.
Watch tutorial: How to Activate you Rivia Access Card
What’s Inside Your Rivia Access Card
We designed the card to be as clear and helpful as possible.
On the front:
- Your “Member” tag
- Your unique Access Code
On the back:
- Simple activation instructions
- How to reach the Rivia Care Team if you need help
- Card validity
Everything you need is right there — simple and easy to understand.
Why the Rivia Access Card Matters
The idea behind the Access Card is simple: give people flexible access to healthcare. No confusing processes, no long wait times. Just care that works.
With a growing network of over 50 Rivia Clinics and partners across Ghana and a strong virtual care team, your Access Card connects you to a health system built around your comfort, convenience, and peace of mind.
Log in to your Rivia account here to talk to a doctor or schedule an appointment.
Not a Rivia member? Sign up here
